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At OLD SCHOOL STUFF, we strive to offer the best possible shopping experience on our website, providing a Cancellation, Exchange, and Returns Policy that guarantees your consumer rights.

Return Policy:
Antiques, Used, Vintage, and Collectibles:
All of our items are used, vintage, or antique, and may show normal signs of wear and tear commensurate with their age and type. These signs do not constitute a defect. In the event of duly proven non-conformity, the consumer is entitled, in the first instance, to a replacement of the item, only when possible, or may be considered for another item of identical value, a price reduction, or a refund. OLD SCHOOL STUFF reserves the right to conduct a technical evaluation before accepting any return request in order to confirm the existence and nature of the defect.

Returns:
In accordance with applicable law and our commercial policy:
• We do not accept returns of items that have been assembled, disassembled, used, manipulated, or damaged after delivery;
• We do not accept returns due to simple regret or change of personal preference after delivery;
• We do not accept returns of items with signs of use previously documented by photos or expected on vintage/used items;

OLD SCHOOL STUFF is only responsible for return and reshipping costs if there is an internal error and the product shipped does not match the order.
• However, upon return, the product must remain intact, in perfect condition, complete, and properly packaged, as per the delivery packaging; otherwise, the return is void. You must always send the invoice along with the items.

When requesting collection of items to be returned, customers must send a photo to This email address is being protected from spambots. You need JavaScript enabled to view it. to check their condition, or send a WhatsApp message to +351965644698.
• For any questions, requests for additional information, or suggestions, please do not hesitate to contact us at
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Comercializamos todo tipo de antiguidades e colecionáveis. Somos apaixonados pela história de cada peça que vendemos, felizes por partilharmos este gosto com todos os que nos visitam.

Litígios de Consumo

(art.18.º da lei n.º 144/2015)

Em caso de litígio o consumidor pode recorrer a uma Entidade de Resolução Alternativa de Litígios de Consumo (RALC):
CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Telefone: 232 451 135
E-mail: viseu@cniacc.pt
Site: https://www.cniacc.pt/pt/
Informações em Portal do Consumidor: https://www.consumidor.gov.pt/